Go to the menu Contacts and select Contact lists. Then you click on the three dots menu, either for All Contacts (to download all your contacts), or for one of your lists (to download a specific list).
The three dots menu lets you choose between export as a CSV or XLSX file. To open easily in Excel, we recommend the XLSX format. The list that you choose to download will be sent to your registered email address.
When exporting all contacts, they will be presented in a list but not divided into the specific lists they’re in.
If you choose a specific list, you will only see the contacts that are included in that particular list.
A filter that you apply to the contacts will not have any impact on the export. To export a filtered list (e.g. your Followers), you set the filter via the dropdown button, then add the contacts to a list that you create yourself, and download that list.
Please note that it is not possible to export contacts from Audience Builder, or any other list bought for usage within Mynewsdesk.