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Facebook and LinkedIn show an old version, although I updated the material on Mynewsdesk. What can I do?

Facebook and LinkedIn show an old version, although I updated the material on Mynewsdesk. What can I do?

Sometimes after updating an already published material, social media sites like Facebook or LinkedIn still load the old version. You may for example have…
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What means PUBLISHED and IN USE in the Image bank?

What means PUBLISHED and IN USE in the Image bank?

If an image in the Image bank under Publish > Media > Image bank is shown with a button that says PUBLISHED, this means that…
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Can I schedule a press release via Send exclusive?

Can I schedule a press release via Send exclusive?

With our feature Send exclusive you can email content to your contacts without publishing it, or share content that has already been published (and…
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Where does the snippet appear?

Where does the snippet appear?

When you add a snippet in e.g. a press release, this text will not be included in the publication itself. The snippet will be…
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Press release, news or blog post – what’s the difference?

Press release, news or blog post – what’s the difference?

At Mynewsdesk, we regard the press release as the classic format for addressing media. Fact-filled texts with a significant news value, often bigger occurrences…
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What’s the difference between a contact and a press contact?

What’s the difference between a contact and a press contact?

Contacts that you publish under Settings (gearwheel in the upper right corner) > Press contacts, will be shown on the Contacts tab in your public newsroom. When…
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What’s the difference between the company description and boilerplate?

What’s the difference between the company description and boilerplate?

In the Newsroom settings (in the menu under the gearwheel) you will find the following two text fields: The Company description will be shown…
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Who is the sender of the content we send out?

Who is the sender of the content we send out?

The standard setting when you send something from Mynewsdesk is that the "from’ address is hello@mynewsdesk.com. You can customize the from address to your…
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Where do I add or edit a contact on my public newsroom?

Where do I add or edit a contact on my public newsroom?

To manage your published contacts, click on Settings (gearwheel in the upper right corner) and select Press contacts. When you publish a new contact, no emails are…
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In which cases are emails being sent with the content I publish?

In which cases are emails being sent with the content I publish?

The moment you publish content on Mynewsdesk, it is sent by email to subscribers, followers and your own contact lists, though there are a…
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How do I publish content in my newsroom without sending any emails?

How do I publish content in my newsroom without sending any emails?

The moment you publish a press release, news or blog post on Mynewsdesk, it is normally automatically being sent by email to subscribers and…
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Can I share content without publishing it?

Can I share content without publishing it?

By using our feature Send exclusive you’re able to send a preview to selected recipients, send a draft copy to a colleague, or to yourself…
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How do I send already published content to more recipients?

How do I send already published content to more recipients?

Using a Hosted Newsroom allows you to automatically display the content you publish on Mynewsdesk on your own website as well. OWN SUBDOMAIN –…
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In which ways can I add images to my press release?

In which ways can I add images to my press release?

To add an image to a press release, you start off by going to Publish > Press releases, continue by clicking Create New, or…
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How does adding a region affect the distribution?

How does adding a region affect the distribution?

The following applies to the Topics and regions that you set – as a default in Newsroom settings (in the menu under the gearwheel). – in…
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How do I add a PDF file to my press release?

How do I add a PDF file to my press release?

There is no need to manually add a PDF with the same content as your press release, news or blog post, since such a…
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How can I see which topics and contact lists a published story has been distributed to?

How can I see which topics and contact lists a published story has been distributed to?

To see details about the already conducted distribution of e.g. a press release, you go to Publish > Press releases, then click on the…
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Can I influence how my press release is being shown on the newsroom front page?

Can I influence how my press release is being shown on the newsroom front page?

By default, the front page of your newsroom shows all the latest press releases, news and blog posts in a chronological order (with the…
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How can I add a video to a press release?

How can I add a video to a press release?

To add a video to a press release, you start off by going to Publish > Press releases, continue by clicking Create New, or…
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What means PUBLISHED and IN USE in the Image bank?

What means PUBLISHED and IN USE in the Image bank?

If an image in the Image bank under Publish > Media > Image bank is shown with a button that says PUBLISHED, this means that…
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Can I change a material after it has been published?

Can I change a material after it has been published?

You can always add or change something in any material, even after it has been published. Basically, you edit it in the same way…
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