FAQ

Can I influence how my press release is being shown on the newsroom front page?

By default, the front page of your newsroom shows all the latest press releases, news and blog posts in a chronological order (with the…

Facebook and LinkedIn show an old version, although I updated the material on Mynewsdesk. What can I do?

Sometimes after updating an already published material, social media sites like Facebook or LinkedIn still load the old version. You may for example have…

Can I schedule a press release via Send exclusive?

With our feature Send exclusive you can email content to your contacts without publishing it, or share content that has already been published (and…

Where does the snippet appear?

When you add a snippet in e.g. a press release, this text will not be included in the publication itself. The snippet will be…

Press release, news or blog post – what’s the difference?

Press release – official announcements with strong news value At Mynewsdesk, we view the press release as the classic and most formal format for…

What’s the difference between the company description and boilerplate?

In the Newsroom settings (in the menu under the gearwheel) you will find the following two text fields: The Company description will be shown…

Who is the sender of the content we send out?

The standard setting when you send something from Mynewsdesk is that the "from’ address is hello@mynewsdesk.com. You can customize the from address to your…

Where do I add or edit a contact on my public newsroom?

To manage your published contacts, click on Settings (gearwheel) and select Press contacts. When you publish a new contact, no emails are sent to followers…

In which cases are emails being sent with the content I publish?

The moment you publish content on Mynewsdesk, it is sent by email to subscribers, followers and your own contact lists, though there are a…

How do I publish content in my newsroom without sending any emails?

The moment you publish a press release, news or blog post on Mynewsdesk, it is normally automatically being sent by email to subscribers and…

Can I share content without publishing it?

By using our feature Send exclusive you’re able to send a preview to selected recipients, send a draft copy to a colleague, or to yourself…

How do I send already published content to more recipients?

Using a Hosted Newsroom allows you to automatically display the content you publish on Mynewsdesk on your own website as well. OWN SUBDOMAIN –…

In which ways can I add images to my press release?

To add an image to a press release, you start off by going to Publish > Press releases, continue by clicking Create New, or…

How does adding a region affect the distribution?

The following applies to the Topics and regions that you set – as a default in Newsroom settings (in the menu under the gearwheel). – in…

How do I add a PDF file to my press release?

There is no need to manually add a PDF with the same content as your press release, news or blog post, since such a…

How can I see which topics and contact lists a published story has been distributed to?

To see details about the already conducted distribution of e.g. a press release, you go to Publish > Press releases, then click on the…

How can I add a video to a press release?

To add a video to a press release, you start off by going to Publish > Press releases, continue by clicking Create New, or…

Where do I find the embed code for a video?

To get the embed code for a video published on Mynewsdesk, go to the page where the video is published on your public newsroom.…

What means PUBLISHED and IN USE in the Image bank?

If an image in the Image bank under Publish > Media > Image bank is shown with a button that says PUBLISHED, this means that…

Can I change a material after it has been published?

You can always add or change something in any material, even after it has been published. Basically, you edit it in the same way…

What is a pinned press contact?

When creating or editing a contact under Settings (gearwheel) > Press contacts, ticking the checkbox that says Pin press contact, will make the press…

HOW CAN WE HELP YOU?

Can I influence how my press release is being shown on the newsroom front page?

Facebook and LinkedIn show an old version, although I updated the material on Mynewsdesk. What can I do?

Can I schedule a press release via Send exclusive?

Where does the snippet appear?

Press release, news or blog post – what’s the difference?

What’s the difference between the company description and boilerplate?

Who is the sender of the content we send out?

Where do I add or edit a contact on my public newsroom?

In which cases are emails being sent with the content I publish?

How do I publish content in my newsroom without sending any emails?

Can I share content without publishing it?

How do I send already published content to more recipients?

In which ways can I add images to my press release?

How does adding a region affect the distribution?

How do I add a PDF file to my press release?

How can I see which topics and contact lists a published story has been distributed to?

How can I add a video to a press release?

Where do I find the embed code for a video?

What means PUBLISHED and IN USE in the Image bank?

Can I change a material after it has been published?

What is a pinned press contact?

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