Contacts

Where can I see who is following my newsroom?

To see a list of all your followers, go to the menu Contacts and select Contact lists - then click on All Contacts. Set the filter button to Filter: Followers. If you want to export…

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Why were not all contacts included when importing my list?

If the number of contacts on Mynewsdesk after import is smaller than the number of names in the imported file, this may be due to contacts - in your list without email address - that…

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Why is my address file not being imported?

The file to be imported may be up to 5 MB in size, and needs to be one of the following file types: XLS, CSV, TSV, ODS or XLSX If the import of a file…

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How do I add or remove an existing contact to/from a contact list?

Look up and select one or more contacts in Contacts -> Contact lists. If you want to search among all your contacts, click on All contacts to start with. Upon selecting one or more contacts, the following buttons will…

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How do I send already published content to more recipients?

You can send content that has already been published to further recipients with our Send exclusive feature. To use the Send exclusive feature, go to Contacts -> Contact lists where you will find the button…

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Can I share content without publishing it?

By using our feature Send exclusive you’re able to send a preview to selected recipients, send a draft copy to a colleague, or to yourself to preview your content before publishing it. You start by creating…

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